Order information

On the site you will find pictures and prices of our necklaces. Just click on the necklace you like and the order button.
If you have a special request you can send an email to info@martine.nl and we will let you know if we can  fulfil your wishes.
 
Payment and Delivery

We offer 2 ways of payment: PayPal and by bank transfer. They both are safe methodes of payment through your own bank account or with your credit card. For national and international payments you can use PayPal. It is free and easy. You can also do a bank transfer. It depends on your bank if there are costs involved. Bankaccount number: NL05INGB0004034354 to M.A. van der Meer.

  

For packaging and deliveries we charge € 5,00. As soon as the payment is in our bank account we will, subject to our stock of pearls, send you the item within a maximum of 2 weeks.

Warranty

All our items have a 1-year warranty for its production and materials used. Our warranty does not apply to normal wear and tear nor to items that have been changed or not well taken care of. 
To use the warranty, please contact us at info@martine.nl and we will send you a confirmation by e-mail. You can then send us the item with the original receipt. Your item will be repaired free of charge. In case your warranty has expired, we can always repair your item upon your approval of our price quotation. 



Returns



All our items can be exchanged or are fully refundable -excluding shipping- within 
7 days of receipt. Prior to returning your item, please notify us at info@martine.nl. We will send you a confirmation. Please return the item in the original packaging including the receipt that came with your order. Your payment will be refunded within 30 days. 
We do not accept returns that we were not notified of by email, or returns with insufficient postage. 


Return address:

martine.nl
t.a.v. martine van der meer
oostelijke handelskade 12 f
1019 bm amsterdam